Privacy

Effective date: July 3rd, 2024
Introduction

EngagexAI values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our platform and services. By accessing or using the Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1. Account Information: When you create an account, we collect your email address and other necessary information to provide you with access to the Services.

1.2. Payment Information: When you make a payment for subscriptions or in-platform purchases, we collect your payment card details and other necessary information to process the payment.

1.3. Usage Information: We collect information about your interactions with the Services, such as the automations you perform, the credits you use, and other usage data generated through the Services.

1.4. Log Data: We automatically collect certain information when you access or use the Services, including your IP address, browser type, operating system, and other usage details.

2. Use of Information

2.1. We may use the information we collect for various purposes, including:

- Providing and maintaining the Services;

-Processing your subscriptions and in-platform purchases;

- Managing your account and providing customer support;

- Improving and enhancing the Services;

- Analyzing usage trends and preferences;

- Communicating with you about the Services and updates;

- Enforcing our terms and policies;

- Protecting our rights, property, and safety, as well as the rights, property, and safety of our users and others.

 3. Disclosure of Information

3.1. We may disclose your personal information in the following circumstances:

- With your consent or at your direction;

- To our trusted third-party service providers who assist us in providing and maintaining the Services;

- To comply with legal obligations or respond to lawful requests from public authorities;

- To protect and defend our rights, property, or safety, as well as the rights, property, or safety of our users and others;

- In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.

 4. Data Retention

4.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 5. Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 6. Third-Party Links and Services

6.1. The Services may contain links to third-party websites or services that are not owned or controlled by EngagexAI. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

 7. Children's Privacy

7.1. The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

 8. Changes to the Privacy Policy

8.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Platform. Your continued use of the Services after any such changes constitutes your acceptance of the revised Privacy Policy.

 9. Email Communication Consent

9.1 By registering an account or signing up for our services, you agree to receive electronic communications from us, including but not limited to newsletters, updates, promotional offers, and event information. We are committed to protecting your privacy and will only use your email address as described in our Privacy Policy. You may opt-out of these communications at any time by following the unsubscribe link in our emails or by contacting us directly.

 Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

www.engagexai.com  

contact@engagexai.com

45, Guru Jambeshwar Nagar A, Gandhi Path, Vaishali Nagar, Jaipur, India 302021  

By using the EngagexAI platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.